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FAQ

SHIPPING & DELIVERY

Processing time is 1-7 days. Please let me know if your order is urgent and I will try to fulfill it sooner.
Processing time does not include shipping time. 

Please keep in mind, there may be some delays in shipping due to COVID-19. This means your package may take longer to get to you than the delivery times mentioned below.

Location Standard Post Express Post
VIC, QLD, SA 5-8 days 2-4 days
NSW, ACT, TAS, WA 6-10 days 3-5 days
Northern Territory 9-13 days 4-6 days
INTERNATIONAL COMING SOON



WHAT IS GOLD FILL, STERLING SILVER & VERMEIL JEWELLERY

Gold filled jewellery is made by bonding gold to another metal with heat and pressure. The layer of gold is much thicker than gold plating and therefore much more durable and expensive. Gold filled is much more valuable, and tarnish resistant, and it is the next best thing to solid gold.

Sterling Silver is a precious metal made up of 92.5% pure silver and 7.5% of other metals, usually copper. This ensures the metal is more durable and less soft.

Vermeil is a combination of a thick layer of gold over high-quality sterling silver. Vermeil can tarnish if exposed to water, sweat, or perfume, or the gold may eventually rub off with wear. You need to take extra care when cleaning vermeil jewellery.

 

PRODUCT CARE

Gold Filled pieces can last decades with the right care.
Sterling Silver is a precious metal that can naturally begin to tarnish over time so you need to take care in looking after it.
You can extend the life of your jewellery by following these simple steps:
-Keep away from chemicals, oils and perfumes.
-Avoid wearing your piece in chlorine water.
-Store jewellery on its own making sure it doesn’t rub against other pieces, in a jewellery box or in a zip-lock bag.
-Clean regularly with a jewellery polishing cloth.
-For a deeper clean for gold filled jewellery, use mildly sudsy water, gently use your finger to rub away dirt or debris, rinse well and pat dry with a soft cloth. Then polish gently with a jewellery polishing cloth.
-For a deeper clean for sterling silver jewellery, use a silver cleaning solution to remove stubborn tarnish or dirt. 

Cleaning Vermeil jewellery takes special care not to rub off the outer layer of gold leaving the silver underneath visible. If you need to wash your vermeil jewellery:
-Use lukewarm water and a soft liquid soap. Avoid harsh chemicals and detergents. 
-Dip your jewellery into the soapy water and, using your fingers gently rub away any dirt or debris.
-Rinse with plain water and gently pat dry. 
 

 

CLEANSING AND CHARGING YOUR CRYSTALS

Crystals hold the energy of anyone and anything they've ever come into contact with, this is why they need to be cleaned. The act of cleansing and charging your crystals allows the crystal to return to it’s original energy state, clears negative energies attached and is then ready for preparation for work with you. The more your use your crystals the more energy they collect

There are many different ways to cleanse and charge your crystals, but one of the most common ways is using the moonlight.

The full moon is a powerful point in the lunar cycle, and it works wonders for clearing and charging your crystals. On the night of the full moon, place your crystal outside on the ground overnight or on a windowsill inside that gets moonlight, this will use the power of lunar energy to cleanse and charge your crystals.